If you’d like to migrate at the organizational unit (OU) level, that option will be available in the coming weeks. We recommend this to minimize fragmentation within your organization. We strongly recommend that admins keep both Chat and classic Hangouts enabled to maximize the Chat network.Īt the moment, enabling Chat preferred will migrate all users in your domain at once. To enable Chat preferred and migrate your users away from classic Hangouts, you must have Google Chat turned on for your domain. Visit the Help Center to learn more about migrating your users to Chat with Chat preferred.Ĭhat preferred setting enabled in the Admin console Getting started Admins: The Chat preferred setting is OFF by default and can be enabled at the domain level. You’ll also get access to exciting Chat features within Gmail in your browser. And if you have a remote or distributed workforce, unifying your users onto a single chat network can help everyone communicate successfully. If some people use classic Hangouts and others use Chat, it can lead to missed messages and become burdensome for admins. Why you’d use itThe Chat preferred setting allows you to migrate all of your users at once for the most effective and seamless transition. ![]() ![]() The classic Hangouts bot will notify users of unread Classic group messages.All classic Hangouts applications, except, will be disabled, and users will be directed to go to or download the Chat mobile app.The new Chat experience will replace the classic Hangouts experience in Gmail.If you enable Chat preferred for your organization:
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